Contact
One person reads this, so please be patient and be specific.
Last updated 8 October 2026.
info@raidgrimoire.com — for anything at all: a bug, a refund, a question about your data, or a champion the site has plainly got wrong. We aim to reply within two working days.
What helps
- The email address you signed in with, if you have one.
- The page you were on, and what you expected instead.
- The version of Grimoire Sync, from the tray menu, if it is about syncing.
Trading details
Dan Roberts, trading as Grimoire
Blaison, Yate, Bristol BS37 8TH
raidgrimoire.com
Before you write
If it is about billing, the refund page probably answers it. If it is about what we store, privacy does. If your account will not connect, the connect page walks through it.
Not Plarium
We cannot help with your Raid: Shadow Legends account, lost champions, purchases made in the game, or anything else Plarium are responsible for. Grimoire is an independent site and has no access to their systems.